Ultamation will be gradually rolling out a new licensing system applying to all modules.
Since we started selling modules the licenses have been issued as licence keys that you must enter into the driver. However with the recent explosion of drivers that we are developing, we recognised the need for a better way to manage licences benefitting both integrators and improving support. It also provides us with an opportunity to create driver packs and bundles.
Because of that, we have implemented a new licensing scheme which means:
- No need to manage or enter licence keys
- Integrators can quickly see the status of all Ultamation modules for a particular job
- Unlimited cloud licence transfers
For projects that are unable to access the Internet, we are still able to offer "offline keys" when requested for special cases. NB: All licence keys already issued are now considered as such.
For Crestron Home the upgrade path is as easy as… well... an upgrade!
For Crestron Custom with wrappers be aware that user attributes may move so please pay attention!
How it works
Cloud licensing is currently only available for drivers that have been migrated - so if you don't receive a licence key, it's validated via the cloud.
View your licence status at the Ultamation Integration Portal: https://portal.ultamation.com/
- From the home page, click the "Cloud Licence Status" button to navigate to the status page.
- Enter the MAC address for the processor you'd like to inspect the licences for.
- Enter any order number that has been historically associated with a licence purchased from the shop for that processor.
- Once successful, you may view all the licences attached to this processor's MAC with a status from the following:
- Connected: The driver has made connection with the server, and has received the licence status.
- No Contact: The product does support cloud licensing, but the driver hasn't contacted the server yet.
- Cloud Unsupported: The product doesn't yet support cloud licensing and will require entering the legacy licence key.
- Not Active: The licence is not active due to the reason provided.
Troubleshooting
If you have a driver unexpectedly showing 'No Contact' within the cloud licence status page please ensure you have first updated to the latest version and rebooted the processor to ensure an attempt has been made to reach the server.
As always, if you have any questions please email
The new licensing system will be rolled out as modules and drivers are updated, so watch this space.
